At phcast, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data phcast collects, why we collect it, how we use it, who we share it with, and what rights you have over your own information as a Filipino user of the phcast platform.
phcast uses 256-bit SSL encryption, secure data centers, and strict access controls to protect every piece of personal information you share with us.
phcast does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used only to operate and improve the phcast platform.
This Privacy Policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
phcast respects your data rights. You can access, correct, delete, or restrict the processing of your personal data at any time by contacting our support team.
This Privacy Policy describes how phcast ("we," "us," "our," "the Platform") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "your," "the User") who access or use the phcast website, mobile-optimized platform, games, and associated services.
This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. By registering for a phcast account or using any phcast service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with the phcast Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail.
phcast may update this Privacy Policy from time to time. Material changes will be communicated to registered users via the email address associated with their phcast account. The effective date at the top of this document reflects when the current version came into force.
phcast collects personal data that is necessary to provide you with a safe, compliant, and functional online casino experience. The categories of personal data we collect are described below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| KYC Documents | Passport, driver's license, SSS/UMID card, utility bills, selfie photos | Identity verification, regulatory compliance |
phcast does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political opinions, health conditions, or sexual orientation.
phcast collects personal data through the following channels:
You provide personal data directly to phcast when you: register for a phcast account; complete K YC verification; make a deposit or withdrawal; contact our customer support team; respond to a survey or promotion; or update your account settings.
When you access the phcast platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, and session duration. This data is collected to maintain platform security, detect fraud, and improve the user experience.
phcast may receive personal data about you from third-party sources in limited circumstances, including: identity verification service providers used to confirm the authenticity of KYC documents; payment processors such as GCash and Maya who confirm transaction details; and fraud prevention partners who flag suspicious activity patterns. Data received from third parties is handled with the same level of care as data collected directly from you.
phcast processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which phcast processes personal data are:
Under the Philippine Data Privacy Act of 2012, phcast processes your personal data on the following legal bases:
phcast does not sell, rent, or trade your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
phcast engages trusted third-party service providers to assist in operating the platform. These providers may process your personal data on our behalf and are contractually bound to handle it securely and only for the purposes specified by phcast. Categories of service providers include: identity verification and KYC providers; payment processors (GCash, Maya, and banking partners); cloud hosting and data storage providers; fraud detection and cybersecurity firms; and customer support platform providers.
phcast may disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under anti-money laundering legislation and reporting obligations to the relevant gaming regulatory authority.
In the event of a merger, acquisition, restructuring, or sale of all or part of phcast's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
phcast uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the phcast website.
You can control non-essential cookies through the phcast cookie preference center, accessible from the platform footer. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of the phcast platform. Essential cookies cannot be disabled as they are necessary for the platform to operate securely.
phcast retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
When personal data is no longer required, phcast will securely delete or anonymize it in accordance with industry best practices.
phcast implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phcast. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data phcast holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
phcast will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. phcast will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
If you are a parent or guardian and believe that a person under 21 has registered for a phcast account, please contact us immediately at the details provided in Section 14. phcast takes underage gambling extremely seriously and will act promptly on all such reports.
The phcast platform may contain links to third-party websites or services for informational purposes. phcast is not responsible for the privacy practices or content of any third-party website. This Privacy Policy applies solely to data collected by phcast. We encourage you to review the privacy policies of any third-party websites you visit.
phcast reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where changes are material, phcast will notify registered users via the email address associated with their account at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be available on the phcast website. The effective date at the top of this document indicates when the current version came into force. Your continued use of the phcast platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
phcast has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below.
For responsible gaming concerns, please visit the phcast Responsible Gaming page. For general legal inquiries, please review our Terms & Conditions.
Six ways phcast protects your personal data every single day.
Every connection to phcast is protected by 256-bit SSL encryption. Your login credentials, financial details, and personal data are never transmitted in plain text.
phcast tells you exactly what data we collect and why. No hidden data harvesting, no vague "improving services" catch-alls — just clear, honest explanations for every data point we hold.
phcast collects only the personal data that is genuinely necessary to operate the platform and comply with Philippine law. We do not collect data speculatively or "just in case."
Your privacy is protected. Your data is secure. Your rights are respected. Join thousands of Filipino players who trust phcast for a safe and fair online casino experience. 21+ only.
By using phcast you confirm you are 21+ and agree to our Privacy Policy and Terms & Conditions. Gambling is addictive. Know when to stop.